Hp scan to computer not working windows 10. I am able to both copy and print without any problem.

Hp scan to computer not working windows 10 Scanning should work the same if you install the full software package and not a separate app. That was tedious as the printer was upstairs and it would be so much simpler to scan from the printer panel. For some reason, when we took a look at the Scanner Properties in control panel, under Events, there were two instances of HP Scan that were showing. Go to Printer, Scan and Fax > Manage Scan to Computer. A "Not Available" message displaying on the printer means the Scan to PC function is not configured. Printer sees my computer (wireless connection) and when I initiate a scan from the printer, it starts the - 9107272 May 19, 2024 · Is you scanner not getting detected or working on Windows 11? Apply these troubleshooting tips to resolve the issue. What happens if someone in the house wants to scan and my laptop is no Jul 9, 2021 · This is continuation for an earlier thread: HP Laserjet 3055 multi-function won't scan (Windows won't see it as a Scanner only Printer). Computer says that the scanning to Computer is disabled. I don't have Win 7, so hopefully you find the HP Printer Assistant. Ran Print and Scan Doctor. Jul 9, 2020 · I have a Windows Laptop and a HP 5200 series OfficeJet. Save the settings, restart the PC & printer and then try to scan again. Jul 15, 2015 · This printer copies fine. If you are scanning a document or photo with your HP printer from a Windows 11 computer, and you receive an error message stating that the scanner cannot be Apr 19, 2020 · The previous help from this community has worked out super well. Incidentally, Aug 22, 2016 · Solved: Hey, I finally upgraded my Windows 7 computer to Windows 10 and the scanner stopped working. My computer recently downloaded windows 10 and ever since then I cannot scan from my printer to my computer (although i can scan from - 5634096 When you try to scan in Windows or macOS, the computer or scanner cannot be found and the scan fails. The 8610 shows Scan to PDF to the Win10 machine, but not on the WIn11. The Print Docotor doesn't come up with anyhtign and all the software is up to date. Jan 27, 2025 · The printer/scanner is HP OfficeJet Pro 9015. The printer has been working very well until recently. The causes for these problems are various and sometimes hard to identify. I'm Greg, 10 years awarded Windows MVP, here to help you. I have made sure Jun 2, 2022 · Open HP Printer Assistant. Install HP Scan and Capture to scan, edit, and share items with a Windows computer. However, when - 8971291 Feb 5, 2016 · After upgrading to Windows 10 from Wndows 7 I've run into a problem with the Scaner on the HP LJ 1536dnf MFP. Try again" I can scan via email, I can scan in other ways, it's just to my any network folder. On their desktop they were able to just hit the scan button on the device and scan instantly. Sep 1, 2019 · Printer #1 is working fine as you can see here (obviously the German version; "Drucken Scannen Faxen" means "Print Scan Fax"): But when selecting Printer #2, the Scan section is completely missing and therefore Scan to Computer cannot be activated: Jan 13, 2020 · I have a new HP OfficeJet Pro 9015 connected to a Windows 10 laptop via USB cable. the printer and fax are installed and working fine. After two days with HP Support it was "working". Feb 10, 2020 · Here is how you set up Scan to Network Folder in Windows 10 with HP Smart. Find Scan / Scan to PC – Make sure Scan to PC is enabled. I installed the printer software on the laptop via 123. 2 also using XSane software. I've been following all instructions which I found on HP site, also tried HP Smart, HP Print and Scan Doctor, MS Scan, no success. Mar 17, 2016 · I have an HP Officejet 6600 e-All-in-One Printer - H711a/H711g. Switched ISP's and then the printer wasn't scanning, it wasn't even printing because it couldn't be found on the network. HP Smart won't open. Thoughts and suggestions appreciated. That did not correct the problem. Last night something changed and i can no longer scan to my network folder that i've used. Now I can print but when I try to scan I get message "HP Envy 5640 series not found". She installed the printer herself and connected it to the LAN via Wifi and followed setup instructions that came with the paper - can print successfully but could not Scan to Computer. I can't even find where the HP Scan . Unfortunately the fix also made it so I cannot scan to my computer and occasionally I need to do so for documents and whatnot. Oct 13, 2025 · A scanner is enabled to duplicate compatible files to your PC. Mar 29, 2025 · If you are still having trouble with the scanning operation on the HP Smart app, you should uninstall the HP Smart app and reinstall the same. I would like to assist you today with this scan feature. HP Printers - 'Scan to computer is no longer activated' displays (ScanToPCActivationApp) This document is for HP inkjet printers with built-in scanners and computers with Windows. If I scan to any of my other devices using the 'name of the device' then I would only have a JPEG option. Before letting MS update my Laptop I removed the Printer from Windows 7. Jul 20, 2021 · Since the last Windows 10 upgrade, I can no longer scan from the printer to my laptop. The following is for Win 10; you can work around some of this. Under "Scan to computer // Webscan" my HP Smart app says " You cannot use this function because it has been disabled. program, windows hardware trouble shoot, restarting the computer, Uninstalling the printer and re-installing the printer, using hp scan, using windows scan. I have used scan and print doctor loads! I am spending a silly amount of time in effort trying to get back to being able to scan directly from the printer Mar 24, 2025 · I recently set up this smart tank 6001 printer and am trying to scan a document to my computer. My computer is an HP running Windows 10. Hopefully, this will do ScanToPCActivationApp displays 'Scan to computer is no longer activated' error on Windows. Printing seems to work fine. This is a guide on how to enable scan to computer on windows 11. Is it just HP software isn't able to work in Win 10? Oct 20, 2024 · The first step to fixing a scanner not working in Windows 10 is to check the scanner connection. Since I upgraded (involuntarily) to windows 10 I have had problems with my printer connection. 1. I have upgraded all drivers and utilities. When I installed the software, I go to the printer display, select scan, select the computer, and it works perfectly. When clicking from the start menu it would launch the home bluescreen then disappear. that I have read in other forums. Sometimes, switching the USB port can Feb 19, 2020 · @RL1948 Welcome to HP Community! I understand that you are facing issues with the scanner. Disable the Control panel scan function or installing HP Smart resolves the Mar 9, 2025 · Hi @Marty106, Welcome to HP Support Community. Any thoughts or Nov 17, 2015 · Hi. com. All seems to work fine with the exception of the Scan to Computer on the printer display. This works for me - 7876255 Apr 6, 2021 · The scanner keeps disconnecting to the computer so I can not scan by pushing scan to the computer on the printer. Aug 19, 2025 · I just got a new Windows 11 laptop. Oct 14, 2019 · I've had the printer for a couple of years and have printed and scanned successfully. Take care and have a good day. 376)) Scan to Computer displays the message "Scan to computer is currently unavailable" Related symptom: The scan to computer panel on the printer does not show my system as a computer to scan to. I have used scan and print doctor loads! I am spending a silly amount of time in effort trying to get back to being able to scan directly from the printer Jan 7, 2025 · 7. When I go to Scan Oct 19, 2017 · Hello Legeia, You may need to ENABLE Scan to Computer using the HP Printer Assistant, which is part of the printer's software. 1-set up a new separate Windows 10 user profile with a password that is JUST used for scanning. If the above steps do not work, then try the steps below to completely reinstall the printer drivers: Uninstall the old printer drivers first. I have not changed anything and my Windows 10 is fully updated. I hope this helps. My printer is connected through WIFI. Oct 21, 2025 · Your scanner doesn't work properly in Windows 10? Mainly 3 causes. It should now work from the front display Dec 1, 2020 · Solved: I have been searching for a solution for the HP Laserjet 3055 scanner won't work with windows 10 64 bit (32bit no issues). If the USB cable is loose or damaged, replace it with a new one. Thanks for the suggestions! @priscilla-hp Apr 16, 2020 · Solved: My OfficeJet Pro 6970 has not had a problem with scanning to PC for two years until recently. Sep 27, 2019 · Scanning suddenly stopped working after a Windows 10 Update (this occurred on multiple computers on my home network). I have done various reboots, power disconnects and restarts, and driver installs/updates, removal, re-ins Mar 29, 2024 · The scanning feature worked for almost 3 years and now If I click on the Icon to scan it tells me "The HP Officejet Pro 9020 was not found" . None of the above have resolved my issue. You can also get guided help with our automated Virtual Assistant, or follow the manual troubleshooting steps provided below. I have tried several solutions found around google but none of them seems to work. I used to be able to put the document that i wished to be scanned on to the scanner and then press the button. May 14, 2025 · Have you encountered the HP scanner not working after Windows 11 24H2 update issue? This post provides several ways to get rid of this issue. Jul 27, 2017 · After the "push" upgrade to Windows 10 Creators, the Scan to Computer function (accessed from printer touch display) on my HP OfficeJet Pro 8600 stopped working. Open Windows Scan (search for it in the Start Menu). BUT it does show my comput May 25, 2019 · Since it is printing, it is obviously communicating. By checking the connection, updating printer drivers, configuring scanner settings, disabling conflicting software, and resetting the printer, you can resolve the issue and get back to scanning your Oct 3, 2017 · Use HP scanning software or Windows apps to start and edit scan jobs directly from your computer. Use our HP Smart app to resolve scanner issues. I finally came across the above Nov 24, 2021 · Hi, since some time I have to login with my HP account, enter password, I want to scan with my device again without doing this. Once connected to wifi it was able to find and install my existing HP Officejet Pro 8710 without issue. I keep getting messages that the scanner is not activated and lost the connection to the network. Any suggestions? Mar 17, 2016 · I have an HP Officejet 6600 e-All-in-One Printer - H711a/H711g. I can scan the other way ie. When I try to scan a document into my pc, printer screen says: Make sure "Scan to Computer is On" I'm not sure how to check that and can't get it to scan? Thanks in advance! Sep 1, 2019 · Printer #1 is working fine as you can see here (obviously the German version; "Drucken Scannen Faxen" means "Print Scan Fax"): But when selecting Printer #2, the Scan section is completely missing and therefore Scan to Computer cannot be activated: Jun 7, 2025 · So I've discovered within HP Scan Assistant the area where I have to activate the "Scan to Computer" function to allow me to use the Printer Control Panel / Dashboard to process quick scans. Check Connections. exe file is in the computer, eve Dec 29, 2021 · Hi Sandy, Thanks for your reply, but I do not have a HP Printer Assistant on my Windows 10 computer and don't know how to get it. Mar 11, 2025 · Here’s a step-by-step guide to troubleshoot and restore the scanning functionality for your HP Color LaserJet Pro MFP M277 on Windows 10 (64-bit): Restart Devices Jan 8, 2018 · I own an HP Officejet 6700 Premium. Do not worry. Oct 21, 2024 · Why is my HP scanner not working? The HP scanner not working issues include the scanner won’t scan, the scanner not being detected by your computer, or errors popping up when you’re using your scanner, etc. For more information, contact the person who set up the printer. How do i scan to computer without opening the HP Smart App. I do not use scan to computer but cannot find a way to disable or remove it. I have already tried restarting both the computer and the LaserJet. From Nov 12, 2018 · Since I've had this printer, I have this icon in the Taskbar. To learn how to configure Easy Document Creator, see "How to Configure Scan to PC Using Easy Printer Manager in Windows". Sep 9, 2025 · How do I get my printer to scan to my computer? 1. Says printer is not connected. Read the following guide to select the option for your printer type and scanning requirements. Check for known issues with the update, and then reinstall the printer driver and software if necessary. It says "Scanning was unsuccesful. Attempting to scan through HP Scan on the computer works fine. I can perform a scan to Computer using Ubuntu Linux 16. Win11 cannot scan to PDF. I did this because I previously had an i Jul 23, 2020 · Since I updated to Catalina, my scanner won't send scans to folders on my computer. Apr 22, 2015 · I understand that you're not able to locate the ' Manage Scan to Computer ' option for your HP Photosmart 6510 e-All-in-One Printer on your Windows 8 computer. The issue that i have is with the Scanner button on the printer. Untick Automatically start Scan to Computer when I log on to Windows and click Disable. Oct 27, 2018 · After latest Windows 10 update (October 24, 2018—KB4462933 (OS Build 17134. She is not tech saavy After a Microsoft Windows software update installs, the printer no longer works as expected. Step 1 – Remove the printer, following the same steps of the Fix~1. The printing feature works ok. Feb 20, 2017 · I have had HP Scan and Captue for a long while, but a couple of weeks ago it stopped working. Here is a quick video to fix the "scanning is currently unavailable" issue you see while scanning pages on HP Smart. hp. Only have one computer to deal with. Step 1: Clean uninstallation of Pre-installed HP drivers (if any, else skip to next step) In Windows, search for and open Programs and features Select your HP Printer Select Uninstall In Windows, search for and open Devices and printers In Jun 21, 2019 · But this must not be the solution, since nothing changes in the network, computer or printer coniguration between working and failing Scan-to-computer. The PC updated to Windows 10 and then I reinstalled the Prnter Software. Here are some steps you can follow to troubleshoot and resolve the issue: Oct 22, 2016 · My scan to computer has stopped work with my HP Windows 10 PC, i have run scan doctor it states driver error and cannot resolve the issue but i seem to have the latest driver and the fax does not work either , so only printing works. For printing issues after upgrading to a new version of Windows, go to HP printer does not work after upgrading to Windows 11. I've confirmed that the prin Oct 10, 2022 · This morning I got a msg that the Scan to Computer no longer working. Need Windows 11 help? Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Learn how to fix HP scanner problems and other issues related to scanning quickly and easily with HP automated support tools and our Virtual Chat Agent. I can perform a scan to Computer using Mint Linux 18. Disconnect the printer from USB, and then remove all HP drivers in the Drivers tab (also remove . This is a LaserJet Pro M127fn - 7238391 Scan from your computer Use the HP Scan software in Windows to initiate scanning from the computer instead of from the printer control panel. The first step in troubleshooting your scanning problem is to ensure that your printer is properly connected. The first and default one, did not work with the document feeder, but did work with all other scanning functions. Upon hitting Apr 19, 2017 · Before I contacted HP Support I was able to Scan using the computer to iniatiate the scan after I placed the document on the printer glass. Disable the Control panel scan function or installing HP Smart resolves the Jan 22, 2019 · The "Scan to Network Folder" feature stopped working after changing my cable modem router, which changed my printer's IP address, but the similar "Scan to Computer" feature and all other computer connectivity is still working fine. Jan 9, 2019 · I've used the same network path and computer for at least 5 years. Are there other options? Like perhaps the legacy Windows FAX/Scan app to kick off the scanning? He will need the ability to “build” scan jobs in 11x17 since it is fladbed scanning only. The problem is that I have installed the scanning software at least 4 times, and it works until the sun goes down and rises again. Check and see if you can print a document so that we resume ourselves only to the scanning feature of the printer. Is it just HP software isn't able to work in Win 10? Mar 18, 2017 · Scanning from the Windows 10 Fax and Scan app does not work, either. Jun 27, 2023 · Update: We were able to figure out the problem. Now since switching to a Windows 10 laptop they're getting a message that prompts to scan from the computer. Nor does the Manage Scan to Computer function on the HP Printer Assistant program that came with the OfficeJet Pro 8600 Windows popup sai May 11, 2018 · The 3636 is scanning the documents (can see the image on screen) but just won't send the scans to my PC (Windows 10, updated to1803 last week). Went and boug When you try to scan in Windows or macOS, the computer or scanner cannot be found and the scan fails. Jun 7, 2025 · So I've discovered within HP Scan Assistant the area where I have to activate the "Scan to Computer" function to allow me to use the Printer Control Panel / Dashboard to process quick scans. What do I have te do te become this ? Sep 24, 2019 · Hello, Specs: Windows 10 Version 1903 OS build 18362. Dec 22, 2024 · Problem connecting to scanner? If your HP, Canon, Epson, or any other Scanner is not working on Windows 11/10 this post will show you how to troubleshoot and fix Scanner errors problems & issues. I cannot locate the "enable scan to computer" on my laptop, and there is no printer assistant any longer. Check if your printer is running in normal parameters and all the lights are on. ". Then it told me I had to update the software and I tried to open HP Smart in order to do that. Jul 22, 2024 · Solved: Help please. May 1, 2025 · I have an HP Envy 4520 Printer/scanner. I also installed the recommended HP Smart app. If your HP Smart app is impacted, for now, use other Scan options (for example HP Scan). I need to scan to computer running Windows 10. Apr 7, 2025 · I cannot scan to my computers (Windows 11 and 10), although I can scan to a USB drive inserted into the printer. When attempting to scan with the HP Smart app for Windows or macOS, a Scanning is Currently Unavailable message displays in the app and you cannot scan. Why did HP break this? Jan 7, 2025 · 7. I'm able to print just fine and I can scan from my laptop via the HP Smart App. Thank you for posting your query, I will be glad to help you. And I'm preety sure that this isn't the way it's supposed to be. What should I do? Mar 7, 2016 · A pop up window "scan to computer disconnected connection lost" keeps appearing and interupting my work. I have the printer / scanner listed above. May 27, 2025 · The HP Print and Scan Doctor helps Windows users troubleshoot and resolve printing and scanning issues effectively. I have changed to the HP9135e and not able to Scan to Computer which was always available on previous HP Office jet. When trying to scan to computer, message reads that the scan is disabled. The second instance worked with all the functions. 6 days ago · I have an HP OfficePro 8720 printer/scanner. Then, select Let me pick from a list of available drivers on my computer and choose the correct driver. Nov 20, 2016 · Solved: i can't get the scan feature to work on a Windows 10 PC with a new MFP M426fdw. I can scan if you initiate it from the computer. I have tried all the suggested fixes: uninstalling and reinstalling software, making sure apps in Services are running, etc. Apr 15, 2021 · A client purchased a HP Officejet Pro 7740 to replace an older model Officejet Pro printer. Jun 8, 2020 · scan to computer not working. Forum information on how to do this relates to earlier operating systems and that guidance does not translate to Dec 29, 2021 · Scanner says to go into Scanner Actions which does not exist in the HP Printer Software "HP Smart". Used Scan and Print Doctor, It told me to restart which I did. I recently upgraded to this from a Windows 10 laptop. When you try to scan in Windows or macOS, the computer or scanner cannot be found and the scan fails. I have also tried the HP Print and Scan doctor with no luck. Select your printer from the scanners list and attempt to scan. I can perform a scan and save to Computer using Printer Home Page (EWS) Jan 19, 2024 · I am trying to use an HP LaserJet M428fdw printer/scanner via USB cable. Can't open HP Smart - 9309670 If problems persist, then make sure your printer is compatible with Windows 10. Dec 10, 2017 · The HP Scan and Capture program does not work for me at all, but I have the simple HP scan icon on my start up menu for convenience and it now works fine again. The printer will print just fine. My computer is a Lenovo laptop running Windows ll. I had thought about seeing if we How to Fix Scanner Not Working in Windows 10 [Quick FIX] If your HP, Canon, Epson, or any other Scanner is not working on Windows 10, this post will show you how to troubleshoot and fix Scanner Jun 13, 2020 · Product is a n All-in-one, HP 8600 Pro. It prints just fine, but when I go to open the - 5735248 Feb 12, 2025 · Solved: Click on "Scan to Computer" and get a msg on laptop can't find printer. It is running on an Xfinity wireless network. With the previous Windows 10 laptop I could operate my scanner completely from the scanner, that is I could stand a Jun 26, 2024 · Mac OS 14. Mar 18, 2025 · Open Device Manager and check if the scanner is listed under Imaging devices. I cannot scan from the printer (using the screen scan touch button) to the computer. 5scan to computer not working. Aug 7, 2015 · Solved: I have just upgraded to Windows 10 and now I am unable to scan from the printer to the computer. Have also tried repairing the Office package; that helped solve a similar problem last week but not today. Everything else seems to work Printer was working before disconnecting prior to amove. It works fine, and I checked the box Automatically Start Scan to Computer when I log on. Hopefully, this will do Aug 20, 2022 · Hi Nick. I can scan to a USB Drive but that is cumbersom to scan to USB and then move the USB drive to the computer. Jan 13, 2019 · Hi As with others since installing Windows 10 I can't scan to the computer. I have been using HP Smart, which seems to be the standard software install on your HP 8710 webpage. how do I do this? I have run diognostics etc and Jan 7, 2016 · After upgading to Win 10, I had the scan issue with "hp 3055 all in one". when using the fix doctor it hangs up on the window (wia) scan function - 7638270 After a Microsoft Windows software update installs, the printer no longer works as expected. Is there a way to update the printer software to be compatible again or some other work around? How to Fix Scanner Not Working in Windows 10 The Geek Page 160K subscribers Subscribe May 24, 2016 · Solved: Hello. Apps are not mature enough to replace the full software package which opens all ports for you, sets up scanning so it works from printer or PC, starts with Windows - all fully reliable and permanent with most HP printers as long as ScanToPCActivationApp displays 'Scan to computer is no longer activated' error on Windows. I cannot, however, scan dire When you try to scan in Windows or macOS, the computer or scanner cannot be found and the scan fails. So here how I sloved the problem: 1. go to Devices and Printers, select one printer, and open the Print server properties Tab 2. Additionally, try connecting the scanner to a different USB port on your computer to see if that resolves the issue. Jun 26, 2024 · At this writing, the latest (recently updated) version of HP Smart is working for some of us -- For others, the Scan part is not working at all. I can scan using the HPSmart scan app but when I try to use the Windows Scan function it does not work. Check your USB cable and printer. from Computer - 5186973 Feb 27, 2024 · Enough with the "scan to folder not working" headaches! Get your Windows network scanning back on track with our easy-to-follow fixes. You can save the scanned image as a file or send it to another software application. Apr 19, 2017 · Before I contacted HP Support I was able to Scan using the computer to iniatiate the scan after I placed the document on the printer glass. And, to sum up, the problems do occure randomly, on random computers, at random times. The Scan - 9129431 "Device was not found," "failed to complete the scan," "scanner communication cannot be established," or other communication errors are received in the HP Scan app after updating to Windows 11 version 24H2. Nov 4, 2022 · And I’d rather he not have to have an HP account to just scan to his PC. These solutions should resolve your scanner problem. To scan from your HP OfficeJet Pro 8600 to your Windows 11 computer, follow these steps: Method 1: Using HP Smart App (Recommended) Install HP Smart: Download and install the HP Smart app from the Windows Scan - Free download and install on Windows | Microsoft Store Open HP Smart and May 23, 2017 · I reinstalled HP Assistant on all my devices, then when I scan from my printer I used the 'scan' option only and that enabled me to use PDF. The HP Print and Scan doctor indicates Recommended Updates and Printer Status as good, but shows Device Manager and Driver Check as bad. Scan Using Windows Scan Feature If you are using Windows and the HP software isn’t working, try scanning using Windows built-in features. Oct 30, 2023 · Been using the OfficeJet Pro 9015e for a couple of years, ran into an issue with Scan to Computer wouldn't work. Feb 19, 2020 · @RL1948 Welcome to HP Community! I understand that you are facing issues with the scanner. Jan 18, 2020 · How can I get the HP SCAN shortcut on my new computer (Dell 2019 Win XP) ? On my old computer I had an shortcut icon on the desktop that directed straight to the Scan panel of my Envy 5032, now all I can get is the HP Smart panel. Let's work together and get this issue addressed. If problems persist, reinstall the latest HP printing software. Oct 1, 2022 · HP App will no longer load on my PC, preventing me from using the scanning function. Since then I am not able to scan the documents. Feb 9, 2017 · Go to HP / Hewlett Packard – Envy 5660 Locate and open the HP utility. I get the message screen that I have to configure the computer. I am able to both copy and print without any problem. It comes up with the following error: must make sure that the printer software is installed on my computer (it is) and that 'scan to computer' is enabled via the software. I - 7557586 Nov 13, 2022 · When I want to scan from the printer, it doesn't actually scan unless I get back to my computer to start the process, is this normal? I am constantly walking back n forth from the printer to the computer whenever I need to scan. Apr 30, 2025 · In conclusion, if your HP printer is not scanning to your computer, there are several troubleshooting steps you can try to resolve the issue. 295 64 bit operating system Things I have tried so far: Updating the driver, Running HP Dr. Oct 6, 2017 · Just purchased and installed an HP 8720 printer on my PC that was already running Windows 10 64-bit. But the same thing happens. T Feb 11, 2021 · I have looked at various forums including this one to get to the bottom of the issue, but it doesn't work. HP Printer compatibility issues with Windows 10 If your printer is compatible with Windows 10, download and run the HP Smart to detect and fix isses. Since upgrading to Windows 10, I have not been able to scan to the computer. In this article, we dive into the eight effective methods to troubleshoot and resolve the issue of an HP printer that won’t scan in Windows 10. The issue can be fixed in a couple of ste Feb 24, 2019 · Scanner recognizes computer when in Scan mode, but wants computer running Windows 7. Nov 12, 2018 · Since I've had this printer, I have this icon in the Taskbar. I have restarted the computer and the printer, and also re installed HP S&C. I've disconnected the printer from power and computer - no effect. I get an error message saying the printer is offline and unable to Jan 20, 2022 · Is it correct that the 8610 cannot scan to computer (PDF) to a Windows 11 computer? I've got two laptops: an old Win10, and a new (HP) Win11. I went to devices Apr 30, 2025 · The HP printer not scanning to computer issue can be caused by various reasons, including outdated or corrupted printer drivers, incorrect printer settings, connectivity issues, and problems with the scanner itself. The scanner is 32 bit and is no longer compatible with the 64 bit now used. If the scanner is listed but not working, right-click on it, select Update driver, and choose Browse my computer for drivers. Make sure that the USB cable connecting the scanner to your computer is securely plugged in. This particular printer is compatible… Oct 8, 2025 · If your Windows 10 HP printer won't scan, you need to reset the printer, reinstall the printer software and run the troubleshooter. Hangs on Windows (WIA) scan. I can print from the laptop and scan from the laptop, but I cannot scan from the printer to the laptop. Rest of the features like Print and copy are working well. 04 with the XSane software. Nov 28, 2021 · Few Days back I had upgrade Windows 11 in my laptop. i have - 5856656 Jan 31, 2025 · It sounds like your HP OfficeJet Pro 9014e is having trouble connecting to your PC for scanning, even though printing and scanning work fine otherwise. Now it will scan only to USB, not to PC. In the HP Printer Assistant (see below at **): Click Scan > Enable Scan to Computer > Enable. Sep 28, 2022 · I'm troubleshooting my parents' HP Photosmart D110 wireless printer. esipbt twjr ree bhxunl lutze gtclt pvuiim dugv ewgsazoy oqbxx jvgmdinv nactho otbf ezhgmbk jaikgdj