Outlook not accepting password after 2fa If Authenticator stopped working when you switched to a new phone, you'll need to restore from a backup. this has only occurred since upgrading to new outlook and updating security features for login. To review and adjust your security settings and get recommendations to help you keep your account secure, sign in to your account If you use a 3rd-party email app to access your Yahoo Mail account, you may need a special code to give that app permission to access your Yahoo account. Initialize Account Security Settings Sometimes, the account needs to "initialize" updated security settings after 2FA is turned on. Create and save your very-super-secret-master-code, and set up a secure e-mail (or two) for account recovery. I've unchecked save password, but it still reverts to the wrong one when I look at it again. Jul 12, 2025 · Here you'll find the complete solutions to Fix Outlook Not Accepting Password with different methods. I have 2FA activated and have been using an App Password, but now this does not work with Outlook. Mar 7, 2023 · I have an issue on our outlook (Full Azure - M365), some users are experiencing an issue when opening outlook, it prompt them for authentication (Password or fingerprint), when they entrer password, it's working, but right after that it prompt them with another popup to authenticate. Please reach out to the support team to resolve your issue. When I try to access them in Thunderbird, after trying different settings, I can now also logon without problem, but with two peculiar behaviors: 1. Current Situation: The account has 2FA enabled. It worked fine. 21 when you use a federated account and modern authentication is enabled. Aug 20, 2024 · when the two-factor authentication email code has been set up properly but never received. I created a conditional access policy that requires authentication strength. This article also includes troubleshooting guidance. Mar 21, 2018 · We noticed that some people are having problems using Microsoft Office 365 with two-factor authentication (2FA) (also known as multi-factor authentication). Then login using outlook account type NOT MS Exchange account and use MS authenticator app to setup the account on my iphone. I even changed my Outlook password Dec 27, 2023 · Hello @Peter, if Outlook won’t accept your password and you know you’re using the right password for your Gmail account, you might have an older version of Outlook that doesn't currently support this faster Gmail setup option. We offer authentication through apps and email, as well as backup recovery codes. Now I’m able to get one of the codes from my secondary email address… Jan 17, 2023 · A user is able to sign in at office. Issue After protecting Microsoft 365 with Duo, the Outlook client does not display the expected Duo login prompt. com, hotmail. Jun 11, 2024 · Microsoft is making some security changes to its Outlook web email service. Restarting the computer. Office 365?? Your code does not open Outlook it is using SmtpClient to send an email. Get rid of password issue instantly. Jan 12, 2017 · When I open Outlook I have to start all over with the set up. Configure 2FA Email Authentication Flow for SPI After you’ve deployed the JAR profile to the /deployments or /provider directory, you’ll need to establish and setup a Keycloak Jun 14, 2023 · Not sure if you're still struggling with this, but whenever I sign into Mail, I need to use my MIcrosoft Authenticator app to generate an "App Password" - the 2FA on my Microsoft account doesn't work with Mac Mail, so you need to generate a bespoke password for that application. Struggling to update your password in Outlook for your Gmail account? Get expert answers and solutions to common issues on our Q&A page. We don’t have Azure premium so it’s not an issue with the trusted IPs Hello, I previously used Thunderbird with my Outlook email account and was able to receive and send emails with no issues. In this blog post, I will be outlining how you can fix this issue with a step by step guide. It is not Mar 18, 2025 · This article contains information on authentication options for Mimecast for Outlook, including password-protected, Microsoft 365, Windows Integrated, reverse proxy, and single sign-on methods, as Over the past couple of weeks I've run into an issue in our environment where the Mimecast Outlook plugin will randomly forget a user's credentials causing them to have to reauthenticate. Instead it keeps asking for the password using the old auth prompt on everybody’s computer. Jun 11, 2018 · I’m seeing some inconsistent behavior with Office 365 MFA. Jul 24, 2024 · VasilMichev Thank you. 1 Spice up robczymoch (RobC0619) December 11, 2017, 4:22pm 3 Jun 17, 2025 · 3. We have a few tips for you here. Open the Outlook app and enter the new app password when adding your account. Upon clicking the button, the user is taken to the Microsoft password prompt screen. I also called Centurytel and they said all of their settings are correct and it is an issue with outlook. Copy the app password displayed and enter it in the password field when you're connecting your Outlook. 5 days ago · I can not get the outlook app on either PC or android phone to work and download all of my bigpond emails. com or office365. I don't use Samsung email but other 3rd party email app and it works. Apr 14, 2022 · I have my 365 account signed in to windows and when I initially signed it in to Outlook it asked to verify me by my 2factor app from Microsoft but now it's been a while and I just changed my password, Outlook is "try to connect" and when I put in my new password a white box appears and then disappears, it looks like it's the same size as the win May 10, 2025 · Issues with Outlook not prompting for Multi-Factor Authentication can leave users feeling vulnerable to security risks. Apr 19, 2022 · Hello Microsoft Tech Community, I have a customer with problem to sending e-mails via APP password. Aug 12, 2020 · After I did a poweroff and poweron (via the button on the front - long press), the NAS did accept my 2FA code again from Authy. Environment specifics Windows 10 Enterprise (20H2) May 27, 2025 · Outlook's password loop driving you crazy? Get quick fixes to stop the repeated prompts and ensure your email password is remembered every time. truenas. In this article, we look at various ways to ensure you get a prompt for authentication. What do I do, do I just go to Gmail as most of my friends did when Jul 27, 2023 · Step by step process to access Outlook After enabling MFA: Close your outlook It is important that you close Outlook before doing these steps otherwise the changes you make will not be updated on Outlook. 4. Please manually sign into the accounting email via Outlook Web Access (OWA) or the Outlook desktop app at least once, successfully completing the 2FA prompt. I works at ui. Jul 9, 2024 · Tired of iCloud not working on your PC? Here are 5 ways to fix the iCloud on Windows keeps asking for password issues. I've changed the setting back, but that doesn't seem to resolve the problem. If your account is a work account, you may need to ask your company IT administrator for help. All I had to do was enter the correct password to my exchange account. This is happening on all clients, whether they are running Windows 7 or 10, and with Outlook 2013, 2016, and 2019. N o matter which password was entered it continued to prompt. " when using 2FA Dec 11, 2017 · The first step after MFA is enabled for a user, is for the user to log into O365 via the portal. My 7 Plus running 15. Under Security & Privacy > More Security Settings, scroll down and select Create a new app password. So, I'm in an endless loop and cannot access my Outlook mail from both my laptop and phone. Learn how to create and delete app passwords. it is driving me up the wall - please help? Apr 20, 2025 · If Outlook couldn't authenticate with server and is continuously asking for password, use Outlook Authentication Check Troubleshooter to fix it. I’ve also looked into enabling modern authentication for our O365 tenant, but my concern is that we still have Worked fine yesterday. Maybe lingering effects. Still the same copied text would not let me send email from Once you've enabled 2 -step verification for your iCloud account, you have to generate an app-specific password to add your account to the Outlook app. Since I just installed Outlook 2016 the password for the email account is going to be a new password, correct? Jul 28, 2025 · What is an Outlook App Password? An Outlook app password is an automatically created, one-time password by which third-party apps or hardware may get access to your Microsoft Outlook account safely, especially if two-factor authentication (2FA) is enabled. So kind of stuck there! Jun 10, 2018 · Do I have no other alternative but to use App passwords for Outlook 213/2016 clients when they have 2FA authentication enabled? My AD is sync to O365 via Azure AD Connect so single sign on should work in my environment. Oct 7, 2021 · Prefer to not enable MFA\2FA on the Azure AD accounts to as a solution and just have it use modern authentication or basic authentication. This is a known issue. Unfortunately, the phone where I had the Microsoft Authenticator app broke, and I no longer have access to it. First: It’s important to know that when your admin sets up 2FA for your Office 365 users, they must enable Modern Authentication (MA) for Exchange Online if users are accessing Exchange using Outlook 2016 Dec 10, 2024 · Unable to fix Outlook not accepting password prompt issue manually? Read this blog and get some easy insights to fix this issue. 4. Here are a few things you can check: Cached credentials: When a user changes their password, the new password may not be immediately synced to all devices that the user has previously logged into. Jan 25, 2024 · Keep getting popup on my iPhones asking for my Exchange password. Apr 1, 2020 — It's frustrating when Outlook keeps asking for a Apr 2, 2024 · We noticed that some people are having problems using Microsoft Office 365 with two-factor authentication (2FA) (also known as multi-factor authentication). I enter the correct password and it says Setting things up then it goes back to the password entry screen. Jun 25, 2025 · Outlook continually prompts for your password when you try to connect to Microsoft 365 Applies to: Outlook 2013, Outlook 2010, Office Outlook 2007, Exchange Online Jun 10, 2024 · Struggling with Outlook not accepting your password? Discover effective solutions to resolve the issue quickly and regain access to your account. Other users with devices at iOS 16. After installing the app, I'm again required to enter a code from the MS Authenticator app which, of course, isn't activated yet. Feb 7, 2022 · Hi guys ! I’m currently unable to sign into my outlook account and I’m trying to reset my password but my Authenticator app has signed out and reset itself since I changed phones. Step 2: Outlook 2016 (msi) and previous versions; Get an App password for Outlook Now that you have enabled 2-Step Verification for your Gmail account, you’ll start getting Send/Receive errors and/or password prompts in Outlook. There are three reasons why you may not be receiving your two-factor authentication (2FA) code for your Epic Games account: 1. Has anyone else seen this behavior? Mimecast support has been less than helpful and I'm at a bit of a loss as to what the cause could be. The OUTLOOK is version 16. Jun 25, 2025 · Describes an issue in which you're repeatedly prompted for your credentials in Outlook for Mac version 15. Oct 6, 2024 · Scan to Email with my Outlook account has been working well until about 2 weeks ago. Thanks in Jul 31, 2025 · Microsoft's go-to password manager won't be the same after Aug. Oct 24, 2021 · It sounds like 2 factor is used to gain access to Outlook. Thunderbird does not require any Jun 16, 2024 · I understand that you are unable to login to Microsoft 365 account because 2fa is enabled and my old phone with authenticator app is not accessible. Sep 24, 2025 · Key Takeaways Understand the basics of two-factor authentication and how it enhances security Identify and resolve common 2FA problems, such as failed login attempts and code expiration Ensure your devices and internet connection are compatible with two-factor authentication Learn how to safely reset your 2FA settings and recover lost authentication methods Troubleshoot issues with specific Multi-factor Authentication (MFA) keeps your Ubiquiti account safe. Mar 11, 2025 · In this article, we teach you how to resolve QuickBooks email or password is incorrect message. Key Takeaways Understand the basics of Two-Factor Authentication and its importance for account security. Heard scattered comments, but MSFT had an outlook outage over the weekend. Identify Mar 11, 2025 · In this article, we teach you how to resolve QuickBooks email or password is incorrect message. I set up my Gmail account, also with 2FA, and Scan to Email works with Gmail . No known changes to OS (Win 10/64), Office 2016, Outlook, etc. Those versions have been updated to prevent . I suddenly got the “Incorrect Password” box pop-up and whenever I would get this before, I would login to my Microsoft account and generate a new app password, enter that password into my iPhone and it was You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. Mar 4, 2021 · Hi Everyone, We have started enabling MFA for some users and have noticed that Outlook (latest build from O365) is repeatedly prompting for password on some user’s computers. It asks me for my first dog’s name and I know that I did not fill that in. Get your emails flowing smoothly again with our expert tips. With the Outlook desktop client, however, users are prompted for the modern authentication prompt but are not prompted for MFA. Jul 15, 2025 · Assistance is needed for recovering a personal Outlook account after a phone was stolen, and the 2FA is not functioning. If you have an Android, the Battery Optimization feature can cause Microsoft Authenticator not to work. Most admins in this case try to recreate the mail profile, reinstall Office – but this usually does not . The best way to secure your accounts is with two-factor authentication, or 2FA. Click Exceptions… next to Accept cookies from sites to make sure you are not blocking cookies from Microsoft sites, such as outlook. I also changed my password. We’ll look into common reasons for password rejection, checking your login credentials, ensuring you have the latest version, and more. I have abandoned my attempt to use an APP password, as you suggested. I don't have any saved sessions on my PC sadly, Is there anyway to verify that I'm the owner of my main account? If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. The 2-factor authentication is enabled, so as the app-password. But, it will ask again… Jun 1, 2025 · I am needing some help with my blocked Outlook account, I have forgotten my password and have clicked the password reset and get the code from my secondary email address. We've re-added his work account to the app just fine via mysignins. The password in the password field that corresponds to that account that the user is attempting to use If those rules are followed, then the connection will succeed without problems. 61. We cleaned out credential manager, created a new outlook profile, used the Feb 10, 2025 · This post provides guidance on the solution to the issue Outlook prompts for password when Modern Authentication is enabled. For many years, applications have used Dec 20, 2022 · Related topics on forums. com - so it clearly connects) but still gives me "Invalid username and/or password". 1 were fine after they did their 2FA agreement with MS365. It provides issue solutions and information on how to report an issue that isn't covered. I've cleared my generic passwords I added a second Outlook account, without 2FA, and it initially accepted it, then continually showed the failed password pop up. Here is the actions done : -Reset user password => not Working May 12, 2025 · Under Web Content section, tick Accept cookies from sites. 1 day ago · Unfortunately, I did not save the account recovery key during the 2FA setup and the Microsoft Account Recovery Form is unavailable for accounts with two-step verification, so I now have no way of accessing my account. As of July 22, 2024, all users must enable MFA Jul 17, 2025 · This article contains frequently asked questions about resolving common issues with Mimecast for Outlook, including troubleshooting authentication, connectivity, installation, and search problems, I removed 2 factor auth and the controller clearly can see that (it didn't ask me for the one-time password when I removed the 2 factor auth at https://account. Jun 26, 2025 · Hello, I need help recovering my Outlook (Hotmail) account. logging in directly… Sep 25, 2019 · One time only; Allow “Microsoft apps & services” to access your Gmail account to manage it in Outlook. 1 day ago · The 2FA kept looping so I couldnt login. However, I recently activated 2FA on my Microsoft Account which includes my Outlook email as well. I'm not talking about restoring the Authenticator app. Let us call them: a1 and a2 I can logon to both in Outlook using 2FA without problem. I have tried uninstalling and reinstalling. Do not rely on SMS. Here are the steps taken to add the email to Outlook: Entered user's email address in Outlook as new email account. The next day I found out my account had been permanently suspended to "protect" the account. Again, when we try to sign him back into the Teams or Outlook app, when putting in the password in Authenticator, it says it's incorrect. 3 as an Exchange server and I have been having to use app passwords for years and have never had an issue until today. Sep 8, 2025 · When I try opening Outlook I get asked for a password. After doing this it caused outlook to start prompting only for the last hand full of users. I have 2FA enabled, and when I tap on the 'password' field to enter it, the screen disappears, only for the prompt to reappear hours later. Nov 20, 2024 · Hi Ankush, Ever since i made the change i get this exclamation mark on top of Outlook windows and it says there is a problem with the account, when i click continue it akas me several times to re-enter 2FA code on MS authenticator app. Mar 20, 2020 · I am still being prompted to use app passwords for my Windows 10 Business desktop version of Outlook (Office 365 version) even though I am running it on Windows 10 Business (Azure AD Joined), from an Azure AD user profile. 1. Using Basic Authentication on these machines for Outlook to prompt for credential is NOT a requirement if there's a way to do this with modern authentication. This means you need an additional step of a unique code, typically via an app, to log in. However it is taking me to the screen attached but unable to login via samsung or google saved passwords. Per the apple article basic authentication is being removed for security reasons and rightfully so. Friend reports same issue - worked fine yesterday, problem started today (2 JUN). It then takes me to the two factor and makes me enter the last few digits of my… Oct 14, 2025 · Under App passwords, select Create a new app password. 8 and all three are having the same issue. This issue can be identified from the debug log. I removed the account and setup 2 factor authentication for my email account (office 365). That said, set up 2FA to be used with an app (like Authy, etc) for generation of TOTP. If QB is not accepting the password or is sending you to a security question page, try the fixes mentioned in our blog. This will May 3, 2025 · Learn how to set up two-factor authentication and manage your linked apps and browsers. Jul 27, 2023 · Many users have reported that after they enabled MFA, they have been unable to access their Outlook account. I even changed my Outlook password Aug 8, 2023 · When I open Outlook 2019 on my laptop to access Gmail accounts, the Gmail window to ask for the password pops up. Feb 6, 2018 · The regular dialog box came up instead asking me to "Retry" or "Enter a new Password". I'm upset but not really surprised there's no true way to login or access a system via RDP with a passwordless account scenario. Mar 3, 2025 · Most of us with Microsoft Exchange accounts had to go through this today as they had a major outage this past weekend. I have tried resetting and using n How to set up Two-factor authentication (2FA) for Gmail in Outlook, companies have been working to create a standard to protect data transfer over the internet. Click Generate an App-Specific Password (a new app password is generated). Jan 3, 2022 · Question: Hi, my password has been the same for the last 10 years and suddenly I get a message that says password incorrect, what the hell? After a few attempts, it blocked all attempts and the question it asks is not what I filled in when I signed up. This is Jun 25, 2025 · Describes why you can't connect to Outlook by using POP/IMAP and Simple Mail Transfer Protocol (SMTP) protocols, and Modern authentication. Click ≡ > Account Settings. This happens on both the cloud and domain authentication. I am having trouble with Thunderbird accepting my password. Gmail does Nov 9, 2018 · I used this article Microsoft Support to set up 2FA for a new test user account on my domain, then tried to add the account to Outlook 2016 that already has my main account and another account on my domain connected. Basically I want the entire organization to use the Mobile App with number matching. 2FA is great, but it can sometimes cause problems. I am personally not having this issue and only get Learn what you can do if you're not receiving account aign-in verification codes. Dec 12, 2015 · Describes two scenarios in which Outlook prompts for credentials and doesn't use Modern Authentication to connect Microsoft 365. No problem logging into Gmail via web browser. microsoft. Feb 14, 2023 · Have you 2FA on your outlook? If so go onto your office account and create an app password. 3 days ago · The email am trying to reset the password to has litterly my entire life on it from insurance information to banking my work, medical information you name it i have it since 2015 at least if not a bit before so my whole life got connected to it. Their account isn't locked in Azure Active Directory either. Jun 30, 2021 · Also, when I look at the password in settings, it's not the one I've pasted in there but a very long one. com for thread: "TrueNAS not accepting username/password/2FA" Unfortunately, no related topics are found on the New Community Forums. Mar 20, 2025 · Since the recent update to the Samsung email app, I've been encountering an issue where the app repeatedly prompts me to enter my Microsoft 365 password on my Galaxy device. We have MFA enabled for all users. This loop happens with SMS to authenticate as well. Oct 4, 2023 · Outlook not prompting for MFA? Worry not. This can result in the user's device using Sep 8, 2025 · When I try opening Outlook I get asked for a password. ui. Feb 3, 2025 · If Outlook cannot connect Yahoo Mail account or it keeps showing the password prompt, then create an app password and check IMAP settings. I have my Hotmail account setup on my iPhone 14 Pro running iOS 17. So it seems that after some time the 2FA logic gets out of sync or something? With regards to the recovery mail, that did not work because the SMTP mailbox that I setup in the beginning did not exist anymore. Windows users who rely on Outlook for work, school, or personal communication know how seamless their routine can be—until the app suddenly refuses to remember their login. We've verified that the password is correct as the user can enter the Apr 14, 2022 · Outlook profile keeps asking for password but 2FA doesn't appear Ask Question Asked 3 years, 7 months ago Modified 3 years, 7 months ago Jan 22, 2025 · Why does my Outlook email keep asking for a password, and then not accept it. Open up Credential Manager In the windows start menu, search for ‘Credential Manager’ and click on the ‘Credential Manager’ control Nov 20, 2024 · Hi Ankush, Ever since i made the change i get this exclamation mark on top of Outlook windows and it says there is a problem with the account, when i click continue it akas me several times to re-enter 2FA code on MS authenticator app. Jun 10, 2024 · Struggling with Outlook not accepting your password? Discover effective solutions to resolve the issue quickly and regain access to your account. com. Change Thunderbird authentication method for incoming mail (IMAP or POP). What is going on here? Oct 18, 2021 · After sifting through all the "how do I login to my machine without having to enter a password" posts to get to this actual issue, before arriving at this post thread. It is working perfectly normal when accessing Office 365 via the web - they get prompted for MFA. The customer have two step Jun 8, 2020 — I can enter it 1,000 times clicking "remember my credentials" each time but my password will not be accepted. I'm running 17. Jul 9, 2025 · If Microsoft Authenticator isn't working, make sure notifications are on, your connection is stable, and the app has access to your location. You might need to request a new code if it's expired. Select Password and Security. Review Conditional Access Policies (Optional) Hi, I have several users where since today Outlook keeps asking for credentials, but is not accepting them. I have MS Office and use Outlook for mail, contacts, and calendar and iPhone uses Exchange. When 2FA is enabled, normal account password cannot be used to configure the account in an external email application instead, you need to generate an Application specific password by following the steps given in this help page and use it. So, if you’re having trouble getting into your Microsoft Jul 30, 2025 · This article outlines the current known issues and common questions with macOS Platform single sign-on (PSSO). 2 on both my 15 Pro Max and 15 Plus. Sep 19, 2022 · I think you missed the point. Through that process they’ll receive an app password that they’ll need to use to sign into the Outlook and Skype clients. In this instance, entering the proper password does not help. After which, you may use the account login password and setup as IMAP by referring this help page. I no longer remember the password, and the account has two-factor authentication (2FA) enabled. The infamous prompt Oct 16, 2017 · The next morning after turning on MFA for the last hand full of users I had to force a password change company wide due to an internal issue. Only this one iPhone had a Sep 24, 2025 · Ever had trouble getting a One-Time Password (OTP) or dealing with authenticator app issues? You’re not alone. In this detailed guide, we’ll dive into 2FA, find out what common issues are, and teach you how to solve them. 5 days ago · However I have a new phone and so have installed the MS Authenticator app. Use this password in place of your normal password. I've tried every password I have ever used and I keep getting incorrect password. This conditional access policy is working perfectly, with one side effect: about 1/4 of the user base is constantly (3-4 times per day) asked to perform the MFA process with the app. I enter the password and OUTLOOK performs the proper download/sync from my email provider (Earthlink). Feb 14, 2025 · If Outlook 2016 or newer doesn't accept your mailbox password (it keeps prompting for password), try these troubleshooting steps: Ask your account admin if your mailbox has Exchange 2FA enabled for it. In this article, we’ll be exploring why Microsoft Outlook may not be accepting your password as well as provide simple troubleshooting steps to help you get your account back up and running. logging in directly… Aug 21, 2003 · I've seen some posts with a *similar* issue where the Enter Password window comes up and they user has to constantly enter the password to send/recieve mail. com but the outlook application keeps asking for the password even though the right password is being used. I want that account unsuspended and have already gone through changing password multiple times. com but not for the controller. Update your password If you recently changed your AOL password, you'll need to update it in the email client you use. Get answers to some basic questions about what two-step verification is, and how to set it up and use it to help keep your Microsoft account more secure. Nov 10, 2023 · After reading the link about basic authentication I found a solution. If it's enabled, activate Outlook in your Exchange device management portal. After you've completed this step, you'll need to use an app-specific password to log in via the Outlook App. Weird thing is, after hitting OK 2-3 times, both programs (Outlook for Windows and Thunderbird) finally connect to the server and sync my emails, meaning the username and password combo is not wrong !! Nov 13, 2019 · We just switched on 2FA for our whole company, and unfortunately, Outlook didn’t adjust to the change and prompt for credentials using modern auth which supports 2FA. To test that I wasn't entering the wrong email, I put my password on Notepad (Windows 7), logged into my account on Cox and copy & pasted the password into the login dialog box. First: It’s important to know that when your admin sets up 2FA for your Office 365 users, they must enable Modern Authentication (MA) for Exchange Online if users are accessing Exchange using Outlook 2016 My account of 7+ years is now locked behind 2FA which I can't recover. Feb 27, 2024 · Last Updated: February 27, 2024 Issue Users signing into Outlook. On testing a portable version of the earlier Thunderbird, 115. We have taken actions to protect our customers and mitigate their risk to the increase in bad actors trying to gain access to their accounts. You may hav Apr 10, 2022 · This situation where I need a password in my MSA didn't exist before Windows 11 23H2 and Remote Desktop worked with a password that was strictly local to the Windows installation. In that case, you'll need to use two-factor authentication and an app password to help verify that you're the person trying to access your Gmail account. For many years, applications have used Feb 23, 2018 · In the same way I do with Outlook, I generated the app password and tried it with no success. Apr 12, 2025 · Learn How to fix AOL Mail not working with Outlook in 8 straightforward steps. It’s part of a new security initiative inside Microsoft. ScopeFortiG Jun 11, 2024 · Microsoft is making some security changes to its Outlook web email service. I eventually managed to remove all 2FA from my account and changed password. Provides a resolution. The only thing that has changed since yesterday is that I changed conditional access in Azure to include Office 365 cloud application. Unable to authenticate using the Microsoft Authenticator app due to the stolen… Feb 27, 2024 · Last Updated: February 27, 2024 Issue Users signing into Outlook. I have two Outlook accounts. Outlook continuously displays the "enter username and password" dialog box. com account to Outlook 2016 or Outlook 2013. Jul 22, 2025 · Getting "That password is incorrect for your Microsoft account. Also have you tried through the outlook app? Apr 8, 2020 — Outlook 2016 keeps asking for a password. com through Basic authentication may experience recurring password prompts in Outlook and other third-party email applications. I’ve tried a few reg entries, clearing credentials, app passwords, etc, but nothing consistently works. Outlook app immediately shows the MS auth screen which contains the open authenticator button. Anyone else? Suggestions? Jul 23, 2025 · Hello Team, I changed my hot mail password on laptop and after few hours got a pop in on my mobile to change password. 3, it displayed the same issue, having previously worked. logging in directly… May 27, 2023 · I tried to enable and disable 2FA but it didn't change anything (except from using app specific password when 2FA is enable, instead of my own password) I'm still getting the 'unable to verify account name or password' while trying to add it as exchange account. Thankfully, the problem can often be resolved with a few troubleshooting steps. This same app password is used for the credentials on a mobile device native email app. Apr 7, 2021 — Microsoft Outlook 2016 and some recent builds of Outlook 2013 are not affected by this issue. These saved passwords I… I can't sign in after multiple attempts See also Manage your two-factor verification method and settings Set up password reset verification for a work or school account Install and use the Microsoft Authenticator app If you've tried these steps but are still running into problems, contact your organization's Help desk for assistance. But since they enabled 2FA Outlook desktop clients will only accept app password? Is that the only way to go about?. Protection with a single password is no longer enough. May 5, 2023 · When attempting to re-enter the password via Settings->Mail->Accounts-> (the account in question)->Re-Enter the password, the web dialog box from Microsoft would come up, then almost immediately that dialog would close. Feb 12, 2024 · Check 2FA: If you have 2FA enabled, make sure you're entering the correct verification code along with your password. I am creating a SecureString file (encrypted pwd file) and generating a PSCredential Object from it for authentication using Powershell, as follows (I hope the variables are self explanatory): Jan 18, 2023 · There could be several reasons why a user's password is constantly needing to be reset and the user is unable to login despite a successful password reset. Nov 19, 2021 · While signing in the phone goes to Authenticator for approval then goes back to the Outlook app where it asks for his password again. Jul 1, 2025 · Microsoft will end password support in Authenticator by August 2025, shifting to Microsoft account syncing via Edge. May 10, 2022 · How do I fix OUTLOOK 365 from asking me repeatedly to enter my email password again and again. Is the SmtpClient failing after the IT department implemented 2 factor? If so, the best approach is contacting your IT Department and explain the problem you are experiencing with the recent update. Jun 10, 2019 · User opens outlook (2016 current monthly) and it shows the "need password" screen at the bottom and no email is sent/received, when we click on it we see a white box comes up and goes away, it does not give them the option. This started today with a pop up window, and now after several restarts and password Oct 27, 2022 · 3. Jan 27, 2024 · I installed Thunderbird and setup the outlook email there, the problem still persisted (screenshot 2). Apr 26, 2025 · Very few things derail digital productivity like being stuck in a relentless Outlook password loop.
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